Why Choose Us?
Professional English First Language Transcribers
Many transcription companies hire worldwide regardless if English is the spoken language. At Verbal Words we only hire those whose first language is English.
Why is this so important?
It’s easy to mishear words that may add an important meaning to your transcript that could go unnoticed if someone whose English is not their first language.
Highly Paid Staff
All staff are paid well for their hard work. We know the time and effort that’s needed to be put into every transcript and, as such, we respect this dedication.
Transcription may sound simple but it requires a lot of patience, time, research, and care. It could take up the whole day depending on the file length, audio quality, or subject matter.
Fast & On Time Delivery
Expect delivery on time. We make sure your transcript is assigned to a single transcriber who has the time, commitment, and the knowledge of subject to take on your audio.
Satisfaction Guaranteed
We guarantee an accuracy of 99% or better and delivered on time. If for any reason you have a transcript query you may contact support@verbalwords.com and let us know. We’ll be able to help out with whatever it is within one (1) business day.
Choose Your Own Style
If you require something different than our expertly put together default style guide you will be able to let us know your exact request during checkout. Example: You would like to remove all filler words/slang or perhaps you would like your transcript in British-English/American-English or you may wish to have your speaker tags bold and without colons. Whatever it is, we’ll do our best to meet your needs.
The Best Software & Hardware
Our transcribers are equipped with the best software and hardware to type up your transcript. The benefit of such equipment improves transcriber speed, accuracy, and even the sound quality of your audio. We are able to accept files up to 50GB in length!
Exceptional Support
Your satisfaction is of the utmost importance to us. If you have any questions or concerns before, during, or after receiving the transcript we would love to hear from you. You may contact us via our Contact Form or via email at support@verbalwords.com.
Secure and Private
We are partnered with a third-party to keep your files safe. TransferNow takes steps to guarantee the safety and privacy of your data, all intra-site communication is done through HTTPS (SSL protocol). Your audio is only viewed by those that work at Verbal Words. Your trust is very important and we take pride ensuring information and files you share with us are safe. All files uploaded are automatically deleted within 30 days. You may request these to be deleted at any time.